Refund & Cancellation Policy XForeverly Ltd
At XForeverly Ltd, your satisfaction is our priority. Whether you’re using our premium tools, digital marketing services, or any other paid feature, we aim to ensure you get the best experience. In the rare case where things don’t go as expected, our Refund & Cancellation Policy ensures fair, transparent, and customer-friendly outcomes.
1. Full Refund If Tools/Services Are Not Delivered Properly
If you purchased a paid tool or service and it was not delivered as promised or failed to function correctly, you may request a refund. Once our team reviews and confirms your issue, we will process a 100% refund within 5–7 business days.
Team review is essential to verify the issue.
Applies to all tools and services purchased via XForeverly.com or XForeverly.co.uk.
2. No Hidden Deductions – 100% Full Refund If You’re Right
Unlike other platforms, we do not deduct any percentage (like 5% or 10%) from your refund. If your refund claim is valid, you will receive the entire amount paid, 100%, with zero fees or penalties.
You deserve a fair return for services not rendered properly.
We believe in building long-term trust, not profits from failure.
3. Post-Service Payment for Digital Marketing Clients
For our digital marketing services (such as SEO, PPC, Content Marketing, etc.), we usually charge our clients after the service is delivered.
- In most cases, 70–80% of the total service fee is collected only after we’ve successfully provided value.
- This ensures trust and transparency in our professional collaborations.
Work-first, pay-later structure for most service projects.
Applies to recurring and one-time digital service contracts.
4. Paid Tool Refund If Issue Remains Unresolved
If you’ve purchased a premium tool (e.g., a Facebook or TikTok downloader, SEO feature, etc.) and it fails to perform its intended function:
- Our support team will first attempt to resolve the issue.
- If we’re unable to solve it within a reasonable time, you will receive a 100% full refund — no questions asked.
Applies to any premium utility or feature on our platform.
Problem resolution is our first step before refunding.
5. Refunds Are Issued to the Original Payment Method Only
For your security and ours, refunds are always processed to the same account, merchant, card, or wallet used during the initial purchase. We do not support alternative refund destinations.
Ensures transaction traceability and user verification.
No third-party refunds allowed for legal and safety reasons.
6. No Refunds to a Second-Person’s Account
We prioritize your privacy and transactional security. For this reason, we will not issue refunds to anyone else’s account or card. This includes friends, relatives, or any other third party.
This protects both the customer and our company from fraud.
Refunds can only go to the original payer’s verified payment method.
How to Request a Refund
- Email us: support@xforeverly.com
- WhatsApp (USA): +1 (334) 342-5188
- WhatsApp (UK): +44 (7475) 915744
- WhatsApp (PAK): +92 (325) 0300044
- Or use the Contact Page
Please include your transaction details, date of payment, and a brief description of the issue.
Final Note
At XForeverly Ltd, our goal is to provide reliable tools, ethical digital marketing, and world-class support. Our refund policy is designed to reflect our transparency, fairness, and customer-first mindset. If you’re ever in doubt, we’re here to help.
Explore More | Our Services | FAQ | About us
Frequently Asked Questions
Most of our digital marketing payments are taken after work is completed (70–80%). So, refunds rarely apply unless agreed otherwise.
If the service/tool has not been used or delivered, you may request cancellation and a full refund.
If our team successfully resolves your issue, a refund may not be applicable anymore.
You can email us at support@xforeverly.com with your order details, proof, and issue. Our team will verify and respond.
To protect user privacy and financial data, we only refund to the same user/account who made the original payment. No third-party refunds allowed.
Refunds are processed within 5–7 business days after a successful internal review of your issue.
You will receive a 100% full refund if you are eligible. We do not deduct any 5% or 10% charges.
If you purchased a paid tool or service and it didn’t work correctly or couldn’t be fixed by our team, you qualify for a refund.
No, refunds are only issued to the original payment method (same card, account, or merchant used at the time of purchase).
No. We do not charge any cancellation fees. If you are right, you get your full amount back.
